Plain-language summaryYou control the businesses, recipients, forms, and filing instructions in your workspace. E-File Center uses that information to provide the service you request, secure the account, communicate filing status, and meet legal obligations.
1. Overview and scope
E-File Center is a standalone self-service information-return filing product operated by Escochecks Inc. (collectively, “E-File Center,” “Escochecks,” “we,” “us,” or “our”). This policy applies when you visit the E-File Center website, create or use an account, prepare or submit a filing, invite a team member, communicate with support, or otherwise use a service that links to this policy.
This policy does not replace the service terms, filing authorization, or any notice presented for a specific feature. E-File Center provides software and is not the IRS, the SSA, or a tax or legal adviser.
2. Our privacy roles
Customers decide which businesses, employers, payers, employees, recipients, and forms to place in their workspaces. When we handle that filing data on a customer’s instructions, we generally act as a service provider or processor for the customer.
We act for our own business purposes when we manage account registration, identity and security checks, billing, fraud prevention, support, website operations, and legal compliance. A tax professional or other customer filing for another organization remains responsible for its own privacy obligations and authority to provide the data.
3. Information we collect
The information we collect depends on how you use the service and may include:
- Account and contact information: name, business email, phone number, login details, account type, and communication preferences.
- Identity and security information: verification results, multi-factor authentication details, sign-in events, device and browser data, IP address, and fraud or abuse signals.
- Business and filer information: legal and trade names, addresses, federal and state identifiers, filing roles, authorized contacts, and team membership.
- Recipient and tax-form information: employee or recipient names, addresses, Social Security numbers or other taxpayer identification numbers, wages, payments, withholding, state or local data, and other fields required by a selected form.
- Filing records: drafts, validations, authorizations, submission timestamps, agency acknowledgements, acceptance or rejection status, corrections, and related audit history.
- Transaction information: selected services, charges, payment status, and billing contact details. Payment card details may be handled directly by a payment provider.
- Support and usage information: messages, attachments, feedback, feature interactions, and diagnostic logs.
4. How we collect information
We collect information directly from account holders and authorized users; from files, forms, or records they enter or upload; from people invited to provide information; from configured integrations; from identity, security, payment, and support providers; and automatically from devices that connect to the website or application.
5. How we use information
We use information to:
- create, verify, authenticate, and administer accounts and workspaces;
- prepare, validate, preview, transmit, and track supported filings as directed by the filer;
- provide recipient copies or related delivery features when selected and available;
- show agency responses and help users address rejected or action-needed records;
- process transactions, provide support, and communicate operational or security notices;
- detect, prevent, investigate, and respond to fraud, abuse, security incidents, and unlawful activity;
- maintain, troubleshoot, measure, and improve the service; and
- comply with contracts, applicable law, lawful requests, and recordkeeping obligations.
We do not use taxpayer identification numbers, wage data, payment amounts, or other information contained in forms submitted for filing to advertise unrelated products.
6. How we disclose information
We may disclose information:
- At the filer’s direction: to the IRS, SSA, supported state or local agencies, recipients, delivery providers, or other destinations selected in the filing workflow.
- Within the workspace: to authorized account owners, team members, client users, or other people the customer invites.
- To service providers: for hosting, security, identity verification, communications, payment processing, support, document delivery, and similar functions, subject to appropriate restrictions.
- For legal and safety reasons: to comply with law or lawful process, protect rights and safety, enforce agreements, or investigate fraud or security events.
- For a business transaction: in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to applicable protections.
9. Retention
We retain information for as long as reasonably needed to provide filing history and account services, maintain security and audit records, resolve disputes, enforce agreements, and satisfy tax, accounting, contractual, and legal obligations. Retention may differ by record type and filing status. When information is no longer required, we take steps to delete it, de-identify it, or securely isolate it, subject to backup and legal-retention requirements.
10. Security
We use administrative, technical, and organizational safeguards designed for the sensitivity of the information we handle. These include account authentication, access controls, role-based workspaces, monitoring, and masking of taxpayer identifiers in working views. No method of transmission or storage is completely secure, and we cannot promise absolute security.
You can help by using a unique password, completing multi-factor verification, protecting recovery methods, reviewing team access, and notifying us promptly if you suspect unauthorized activity.
11. Privacy choices and rights
Depending on where you live and how the law applies, you may have rights to request access, correction, deletion, or portability of certain personal information; to limit or object to certain processing; or to appeal a decision. We may need to verify your identity and authority before completing a request.
Some filing records cannot be deleted immediately because they are controlled by the customer, needed to provide the requested service, or subject to legal, security, dispute, or recordkeeping requirements. If your data was provided by an employer, payer, accountant, or other customer, contact that organization first; we will assist it as required.
12. U.S. state disclosures
We do not sell information contained in forms submitted for filing. We also do not share that filing information for cross-context behavioral advertising. If a state privacy law applies to broader website or account information, residents may submit applicable requests using the contact details below. Authorized agents may be required to show written authority, and we will not discriminate against you for exercising a privacy right.
13. Children
E-File Center is a business filing service and is not directed to children under 13. We do not knowingly create accounts for children under 13. Information about a minor may appear in a filing only when an authorized filer lawfully provides it for a required reporting purpose.
14. U.S. processing
E-File Center is offered for U.S. information-return filing. Information may be processed in the United States and in other locations where our service providers operate, subject to contractual, legal, and security protections appropriate to the processing.
15. Changes to this policy
We may update this policy as the product, legal requirements, or our privacy practices change. We will post the revised version with a new effective date and provide additional notice when required.
16. Contact us
For privacy questions or requests, contact Escochecks Inc. and identify E-File Center in your message:
Woodland Hills, California 91367
United States
For current federal filing rules, visit the official IRS information-return filing resources or SSA employer resources .